Help desk remote access software

Securely access your computer from your phone, tablet, or another computer. The anydesk remote desktop software for windows remote desktops is adjusted to the latest windows devices and is also compatible with earlier windows versions. Ngts help desk is available 7am5pm monday through friday to help with your it questions. Remote software access these are comprehensive lists of what software is or is not available to students, faculty, and staff when they are working remotely. By utlizing remote desktop access software, setting up a remote help desk is a great way for help desk consultants and their clients to save valuable time and resources. Teamviewer 14 is perhaps the bestknown remote desktop software in the world, and for good reason, as it has support for a huge amount of platforms that allows you to remotely access a pc. Sysaid remote desktop is only a small additional cost over your current sysaid license and with concurrent user licensing, its also very easy to plan how many remote desktop licenses you need. Readydesk is a completely web based help desk software solution that has powerful features to meet the demands of businesses of any size with readydesk you can offer your customers several options to. Im oncall is a costeffective, secure online help desk software which allows organizations to offer remote support over the internet to their customers. Logmein remote support with the help of logmein remote desktop support, you can provide support to your internal employees or customers right on their systems. Remote it support software for helpdesk and sysadmins. In the search box on the taskbar, type remote assistance, and then select allow remote. Remote software access powered by kayako help desk software. Havent seen anything like that, but id probably use it.

Create a new web help desk ticket directly from the dameware remote session. Your service desk is one of your most direct, and usually honest, interaction points with your customer or user. Ngt is able to see what you see on your screen with remote access software. To access the menus on this page please perform the following steps. Help desk services east tennessee state university. Web based help desk software with live chat and remote. Remote help desk software remote control service desk. Beyondtrust remote support is remote desktop access, service desk, and collaboration software for windows, mac, linux, ios ipad, iphone, and android devices. Splashtop remote support software for it help desks. Windows remote assistance lets someone you trust take over your pc and fix a problem from wherever they are. Additionally, citrix allows macintosh and linux devices to run windows software. Great support and a consistent brand experience shouldnt stop when customers connect with businesses on the go.

Remote support software help desk software customer. Zendesk support is a beautifully simple system for tracking, prioritizing, and solving customer support tickets. Goverlan is a remote it support software for help desks and sysadmins offering secure remote desktop management and systems management tools that increase technician ticket close rates and accuracy. The best remote access software deals this week remotepc.

Windows remote assistance lets someone you trust take over your pc and fix a problem from wherever they are in the search box on the taskbar, type remote assistance, and then select allow remote. Anydesk has been designed and developed with it professionals in mind, offering an unbeatable service for those who need fast, efficient and reliable remote access. Help desk ticketing, asset management, and remote support. Remote access desktop software remote desktop management. Citrix provides access to windowsbased software, network files and network folders from both on and offcampus. Providing access to service while also improving service levels through remote access to reporting and help desk functions providing stakeholders with the data they need to make and support solid. To help troubleshoot technnology problems, the help desk staff can gain remote access to laptops and desktop computers to enable them to experience any issues firsthand. This page is a comparison of remote desktop software available for various platforms. Access and control workstations across borders for easy troubleshooting.